Last updated 2 September 2026
CatchLog is operated by Lewis Alford. We want you to be happy with CatchLog Pro, so we offer a 30-day money-back guarantee.
If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date. Your catches and photos stay in your account; you simply return to the free tier.
Payments are processed by our Merchant of Record, Paddle. To request a refund, visit paddle.net with the email address you used at checkout, or email us at support@catch-log.com and we will arrange it with Paddle for you. Refunds are returned to the original payment method, usually within 5–10 business days.
You can cancel at any time from the Billing screen in the app. Cancelling stops future renewals; you keep Pro access until the end of the period you have already paid for.
See also Paddle’s Refund Policy, our Terms & Conditions and Privacy Notice.