Privacy Notice

This Privacy Notice explains how Lewis Alford (trading as “CatchLog”, “we”, “us”) collects and uses personal data when you use the CatchLog app at catch-log.com. Lewis Alford is the data controller for this personal data.

Personal data we collect

• Account data — email address, login credentials (held in hashed form by our authentication provider), display name, bio, avatar image, unit preference.
• Content you create — fishing sessions, catch records (species, weight, bait, rig, notes), venue names and catch photos you upload.
• Support data — messages you send us by email.
• Technical data — IP address, device and browser identifiers, and aggregated usage/telemetry from our hosting and analytics tooling.

Why we use it, and our legal basis

• Creating and running your account, storing your catches and providing the app — performance of our contract with you.
• Security, abuse and fraud prevention, and keeping the service reliable — our legitimate interests.
• Improving features and fixing bugs using aggregated usage data — our legitimate interests.
• Responding to support requests — performance of our contract and legitimate interests.
• Optional marketing messages, where offered — your consent, withdrawable at any time.
• Meeting accounting, tax and other legal duties — legal obligation.

Who we share data with

• Service providers / subprocessors — hosting, database, file storage, email and analytics providers who process data on our instructions.
• Paddle.com, our Merchant of Record, for the sale of subscriptions, subscription management, payments, tax compliance and invoicing. Paddle collects your payment details directly; we never see or store your full card details.
• Professional advisers — accountants and legal advisers where necessary.
• Authorities — where we are required to disclose by law.

We do not sell your personal data.

International transfers

Some of our providers process data outside the UK/EEA. Where that happens we rely on UK/EU adequacy decisions or Standard Contractual Clauses with appropriate additional safeguards.

Retention

We keep your account data and content for as long as your account is open. If you delete your account, we delete or anonymise your personal data within 30 days, except where we must keep records longer for legal, tax or accounting reasons (typically six years for transaction records).

Your rights

Under UK/EU data protection law you have the right to access, rectify, erase, restrict, port, or object to our processing of your personal data, and to withdraw consent where processing is based on consent. Contact us at support@catch-log.com and we will respond within one month. You may also complain to the UK Information Commissioner’s Office (ICO) or your local supervisory authority.

Security

We apply appropriate technical and organisational measures, including encryption in transit, encrypted storage, row-level access controls so that only you can read your own catches and photos, and least-privilege access for administrators.

Cookies

We use essential cookies and local storage to keep you signed in and to remember your preferences; these are required for the app to work. We also use privacy-friendly, aggregated analytics to understand overall usage. We do not use advertising or cross-site tracking cookies. You can clear or block cookies in your browser settings, but the app will not stay signed in without essential cookies.

Contact

Lewis Alford, United Kingdom — support@catch-log.com

See also our Terms & Conditions and Refund Policy.